Career Changer for IT Support 1st and 2nd Level (m/f/x)


With a high level of motivation and the best expertise available, the employees of ARTS work on a daily basis to realise the vision of our customers. More than 500 ARTS employees at 25 international locations define the future of technology today, working actively alongside internationally active high-tech companies. Together with ARTS you too can make your career a calling.

Do you have a strong interest in IT and computer technology? Are you open to new challenges and are you motivated and willing to learn new things? Then we are looking for you as a new IT Employee, 1st and 2nd level support for our customer in Hamburg, also as a career changer.

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Job description


  • Troubleshooting and support for desktop PCs and notebook workstations

  • Prioritization and resolution of incoming IT disruptions

  • Recording and processing of tickets with subsequent documentation

  • Administration of user and access rights

  • Configuration of desktop PCs, notebooks, telephones, tablets and peripherals

  • Installation of Windows 7, 8 and 10


  • Completed training in the technical field, e.g. as a technician, electronics technician or similar is desirable.

  • First professional experience in IT support and in handling a ticket system is desirable.

  • Good knowledge of installation and configuration of hardware and software

  • Experienced expertise in standard operating systems (Windows 7, 8 and/or 10) and MS Office products

  • Very good knowledge of German and English

  • IT enthusiastic team player


  • Exciting tasks in an innovative working environment

  • Modern workplace

  • Above-average and performance-related pay

  • Over-tariff surcharges and allowances

  • Open and friendly working atmosphere


  • WorkplaceHamburg
  • Occupational Area IT
  • ContractPersonnel placement
  • Job-ID3837


Lars BornRecruitment Consultant

Send email
+49 174 653 14 29

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Career paths with ARTS


20 years ARTS