Customer Service Clerk (m/f/x)


Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.

We are looking for an open and communicative personality who can meet the challenges of our client in Hamburg with a lot of verve. You feel addressed? Then apply for a position as a Customer Service Representative.

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Job description


  • Processing of customer and agent enquiries for transport and tracking of goods

  • Close cooperation with the operative department and sales

  • Advice to customers

  • Documentation of the work steps


  • Completed training in the field of freight forwarding and logistics services or comparable

  • Ideally already some experience in the area of sea or air freight

  • Very good knowledge of German and English

  • Strong communication skills, persuasive power and diplomatic skills


  • Performance-related pay

  • Varied and demanding work with prospects for personal and professional development

  • Modern working environment in an economically healthy and successful company

  • Flat hierarchies and decision-making

  • Team events and sufficient public parking spaces

  • Good connection to the motorway and public transport

  • Fresh fruit at the start of the week


  • WorkplaceHamburg
  • Occupational Area Administration
  • ContractPersonnel placement
  • Job-ID5434


Sven TrippnerRecruitment Consultant

Send email
+49 351 795 808 286

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Career paths with ARTS


20 years ARTS