IT Change Manager (m/f/x)

2020/14/10

As an expert in HR services, ARTS enables high-tech companies worldwide to achieve more effective and efficient processes by recruiting the best minds. One of our clients is the Autobahn GmbH of the German federal government, which plans, builds, operates, manages and finances the entire German federal motorway network of about 13,000 km. People with innovative ideas and visions work here. People who, with their knowledge and their drive, make technical successes possible - people like you!

Bringing fresh impulses into the area of IT change management, delivering tangible results and always keeping an eye on the people - that's exactly what you do. Then we need to get to know you. Apply now as IT Change Manager for the head office in Berlin.

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Job description

Tasks

  • Support in the design, automation, maintenance and continuous improvement of the entire IT change management process chain

  • Participation in the harmonization of process interfaces (e.g. for release management, IT emergency management)

  • Optimization and professional development of IT change management tools and ticket systems

  • Definition of key figures for controlling and monitoring processes

  • Acceptance, evaluation, legitimization, scheduling and monitoring of the implementation of all IT changes

  • Planning, scheduling, implementation of the (Emergency) Change Advisory Boards

  • Contact for all questions regarding the IT change management process and ensuring process compliance

  • Implementation of regular quality assurance measures

Requirements

  • Completed studies preferably with a focus on computer science, business informatics, administrative informatics or business administration with minor in computer science or similar

  • Many years of professional experience in the relevant field

  • In-depth experience with IT change management systems and ticket systems, such as HPSM, Atlassian JIRA, BMC Remedy ITSM, BMC FootPrints

  • Knowledge of classic and agile project methods as well as ITIL-based processes, preferably with ITIL v4 certification

  • Willingness to travel on business within Germany

  • Awareness of complex, technical and business contexts

Services

  • Participation in the redesign of the future of freeways in Germany
  • Unlimited employment contract
  • Attractive remuneration in accordance with the TV-A company collective agreement
  • Payment of a 13th month salary
  • Retirement provision with VBL
  • 30 days vacation and a working time of maximum 39h/week
  • Flexible working hours through flexitime model
  • Very good opportunities for professional development
  • Good compatibility of family, work and private life
  • Availability of JobTickets for public transport

Jobdetails

  • WorkplaceBerlin
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID5860

Contact

Mandy HildebrandtRecruitment Consultant

+49 351 795 808 288

apply now

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