IT Change Manager (m/f/x)


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Bringing fresh impulses into the area of IT change management, delivering tangible results and always keeping an eye on the people - that's exactly what you do. Then we need to get to know you. Apply now as IT Change Manager for the head office in Berlin.

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Job description


  • Support in the design, automation, maintenance and continuous improvement of the entire IT change management process chain

  • Participation in the harmonization of process interfaces (e.g. for release management, IT emergency management)

  • Optimization and professional development of IT change management tools and ticket systems

  • Definition of key figures for controlling and monitoring processes

  • Acceptance, evaluation, legitimization, scheduling and monitoring of the implementation of all IT changes

  • Planning, scheduling, implementation of the (Emergency) Change Advisory Boards

  • Contact for all questions regarding the IT change management process and ensuring process compliance

  • Implementation of regular quality assurance measures


  • Completed studies preferably with a focus on computer science, business informatics, administrative informatics or business administration with minor in computer science or similar

  • Many years of professional experience in the relevant field

  • In-depth experience with IT change management systems and ticket systems, such as HPSM, Atlassian JIRA, BMC Remedy ITSM, BMC FootPrints

  • Knowledge of classic and agile project methods as well as ITIL-based processes, preferably with ITIL v4 certification

  • Willingness to travel on business within Germany

  • Awareness of complex, technical and business contexts


  • Participation in the redesign of the future of freeways in Germany
  • Unlimited employment contract
  • Attractive remuneration in accordance with the TV-A company collective agreement
  • Payment of a 13th month salary
  • Retirement provision with VBL
  • 30 days vacation and a working time of maximum 39h/week
  • Flexible working hours through flexitime model
  • Very good opportunities for professional development
  • Good compatibility of family, work and private life
  • Availability of JobTickets for public transport


  • WorkplaceBerlin
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID5860


Mandy HildebrandtRecruitment Consultant

+49 351 795 808 288

apply now

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