Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.
For our client in Dresden we are looking for an IT Specialist Application Support / User Support with an analytical and process-oriented way of thinking. Become part of a promising corporate strategy and enrich our team with innovative ideas and creative approaches to solutions..
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Receiving and prioritising requests via MS Teams, ticket system or telephone
Carrying out qualified error analyses
Support in problem solving
Take over programming tasks
Carrying out training for the company's internal software
Documentation of changes made
Successfully completed vocational training in the IT sector or several years of professional experience in a comparable position
Professional experience in user support
Knowledge in database programming with Microsoft SQL as well as in a programming language (C#/VB.NET)
Good knowledge of German and English
Distinct service orientation and quick comprehension skills
Growing, medium-sized and value-oriented company with international orientation
Varied and demanding tasks
Short decision paths
Flexible working time model
Extensive and carefully supervised training
Financial participation in the success of the company
Company pension scheme
Health Management
Assumption of childcare costs until school enrolment
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