IT Support Manager (m/f/x)


Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.

Do you have a proactive way of working, a high customer and service

orientation and a strong team spirit? Then you are exactly the right

candidate for us. Because we are looking for an IT Support Manager in the area of first and second level support for our customer in Hamburg. We are looking forward to your application!

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Job description


  • Takeover of the first and second level support

  • Planning, purchasing and rollout of hardware

  • Implementing the software

  • Organization and monitoring of maintenance and repair measures

  • Implementation of employee training and transfer of basic IT knowledge

  • Planning and implementation of EDI customer connections and customer support

  • Information exchange with IT coordinators from other branches


  • Completed training as IT business management assistant or IT specialist

  • Alternatively, an apprenticeship as a commercial clerk for forwarding and logistics services with a high IT affinity

  • Very good knowledge of the common software and hardware environment

  • Class B driver's license

  • Team player with high willingness to learn in the IT area


  • Exciting projects in an innovative working environment
  • Performance-related remuneration system plus vacation pay
  • Open and friendly working atmosphere
  • Comprehensive onboarding program
  • Attractive training programs
  • Company pension scheme
  • Capital-forming benefits
  • Health care program, sports card with discounts


  • WorkplaceHamburg
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID6194


Sven TrippnerRecruitment Consultant

Send email
+49 351 795 808 286

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Career paths with ARTS


20 years ARTS