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IT Supporter (m/f/x)

2021/21/02

Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.

Do you have an analytical approach to work, a high level of customer and service orientation and a strong team spirit? Then you are exactly the right candidate for us. We are looking for an IT Supporter (First Level Support) for our client in Hamburg. Apply now and take the chance to pursue your dream job in the future.

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Job description

Tasks

  • Contact person of the user help desk

  • Data entry and working in the ticket system

  • Direct support and troubleshooting on the phone and via remote maintenance

  • Ensuring the ongoing IT operations of our customers in the client area

  • Documentation of processes

  • Installation/configuration of Windows systems and Office applications

Requirements

  • Completed training as an IT specialist or similar

  • Alternatively, several years of job-relevant professional experience

  • First level support experience is desirable

  • Good user knowledge of Windows 10 as well as experience with MS Office

  • Team player with independent working style

Services

  • Varied range of activities

  • Modern work equipment with the latest hardware and software

  • Flat hierarchies and short decision-making processes

  • Possibility to bring forward own ideas

  • Good working atmosphere

Jobdetails

  • WorkplaceHamburg
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID6445

Contact

Sven TrippnerRecruitment Consultant

Send email
+49 351 795 808 286

apply now

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