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Computer Scientist as IT Supporter (m/f/x)

2021/22/11

The vision of our partners is our mission. With our expertise, we support you in achieving your goals within the framework of personnel placement. Our concepts are always supported by outstanding personalities with passion and high-performance - by people like you! You too can become part of our mission.

IT is part of your DNA? Perfect - we are looking for a confident and open-minded IT Supporter in the north of Hamburg, who will ensure satisfied customers with heart, a high level of service orientation and technical consulting expertise - a doer who can inspire others and be inspired.

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Job description

Tasks

  • Ensuring smooth IT operations for customers

  • Troubleshooting software and hardware problems at the service desk as well as installations, configurations and upgrades of hardware and software

  • Prioritization, classification and documentation of faults in the ticket system

  • Close coordination with project teams

  • First contact person for customers and manufacturers

Requirements

  • Completed training as an IT specialist, IT systems clerk or a great deal of IT service experience

  • Gladly also career starters

  • Experience in 1st or 2nd level support

  • Good knowledge in handling ticket and remote tools

  • Experienced with ELO ECM

Services

  • Exciting tasks in an innovative working environment

  • Extensive training

  • Possibility to work from home

  • Pool car and bicycles

  • Provision of high-quality mobile equipment

  • Kindergarten allowance

  • Very good work-life balance

  • In-house canteen

  • Free beverages such as tea, coffee and water

Jobdetails

  • WorkplaceHamburg
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID8789

Contact

Karsten PetersenSenior Sales Manager

Send email
+49 172 155 29 83

apply now

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