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IT Specialist Application Support / User Support (m/f/x)

2021/18/04

Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.

For our client in Dresden we are looking for an IT Specialist Application Support / User Support with an analytical and process-oriented way of thinking. Become part of a promising corporate strategy and enrich our team with innovative ideas and creative approaches to solutions..

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Job description

Tasks

  • Receiving and prioritising requests via MS Teams, ticket system or telephone

  • Carrying out qualified error analyses

  • Support in problem solving

  • Take over programming tasks

  • Carrying out training for the company's internal software

  • Documentation of changes made

Requirements

  • Successfully completed vocational training in the IT sector or several years of professional experience in a comparable position

  • Professional experience in user support

  • Knowledge in database programming with Microsoft SQL as well as in a programming language (C#/VB.NET)

  • Good knowledge of German and English

  • Distinct service orientation and quick comprehension skills

Services

  • Growing, medium-sized and value-oriented company with international orientation

  • Varied and demanding tasks

  • Short decision paths

  • Flexible working time model

  • Extensive and carefully supervised training

  • Financial participation in the success of the company

  • Company pension scheme

  • Health Management

  • Assumption of childcare costs until school enrolment

Jobdetails

  • WorkplaceDresden
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID6882

Contact

Victoria PaulRecruitment Consultant

Send email
+49 351 795 808 38

apply now

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