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IT Supporter 2nd & 3rd Level (m/f/x)


Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.

Do you have an analytical approach to work, a high level of customer and service orientation and a strong team spirit? Then you are exactly the right candidate for us. We are looking for an IT Supporter 2nd & 3rd Level for our client in Hamburg. Apply now and take the chance to pursue your dream job in the future.

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Job description


  • Contact person of the user help desk

  • Data entry and working in the ticket system

  • Direct support and troubleshooting on the phone and via remote maintenance

  • Ensuring the ongoing IT operations of our customers in the client area

  • Documentation of processes

  • Installation/configuration of Windows systems and Office applications


  • Completed training as an IT specialist or comparable

  • Alternatively, several years of job-relevant work experience

  • IT support experience is necessary

  • Good user knowledge of Windows 10 as well as experience with MS Office

  • Team player with independent working style


  • Varied range of activities

  • Modern work equipment with the latest hardware and software

  • Flat hierarchies and short decision-making processes

  • Possibility to bring forward own ideas

  • Good working atmosphere


  • WorkplaceHamburg
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID6777


Susanne AckermannRecruitment Consultant

Send email
+49 351 795 808 53

apply now

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