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IT Supporter 2nd & 3rd Level (m/f/x)

2021/21/10

The vision of our partners is our mission. With our expertise, we support you in achieving your goals within the framework of personnel placement. Our concepts are always supported by outstanding personalities with passion and high-performance - by people like you! You too can become part of our mission.

Do you have an analytical approach to work, a high level of customer and service orientation and a strong team spirit? Then you are exactly the right candidate for us. We are looking for an IT Supporter 2nd & 3rd Level for our client in Hamburg. Apply now and take the chance to pursue your dream job in the future.

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Job description

Tasks

  • Contact person of the user help desk

  • Data entry and working in the ticket system

  • Direct support and troubleshooting on the phone and via remote maintenance

  • Ensuring the ongoing IT operations of our customers in the client area

  • Documentation of processes

  • Installation/configuration of Windows systems and Office applications

Requirements

  • Completed training as an IT specialist or comparable

  • Alternatively, several years of job-relevant work experience

  • IT support experience is necessary

  • Good user knowledge of Windows 10 as well as experience with MS Office

  • Team player with independent working style

Services

  • Varied range of activities

  • Modern work equipment with the latest hardware and software

  • Flat hierarchies and short decision-making processes

  • Possibility to bring forward own ideas

  • Good working atmosphere

Jobdetails

  • WorkplaceHamburg
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID6777

Contact

Laura-Marie DreesbachRecruitment Consultant

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