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IT Supporter (m/f/x)

2021/08/07

The vision of our partners is our mission. With our expertise, we support you in achieving your goals within the framework of personnel placement. Our concepts are always supported by outstanding personalities with passion and high-performance - by people like you! You too can become part of our mission.

Do you have a deep passion for IT-related topics? Do you enjoy documentation and have great organizational skills? Then you are exactly the right candidate for us! Because we are looking for an IT Supporter in Dresden.

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Job description

Tasks

  • Handling of in-house support for all end users in case of malfunctions, problems and questions

  • Receiving and prioritizing requests and faults via telephone or ticket system

  • Carrying out a qualified error analysis

  • Problem solving within the scope of 1st & 2nd level support

  • Documentation of changes made

  • Replacement, installation and maintenance of hardware and software in the client area

Requirements

  • Successfully completed vocational training in the IT field or comparable professional experience

  • Application-ready experience in first level user support

  • Sound knowledge of Windows and MS Office

  • Ready-to-use knowledge of English

  • Communicative team player with a strong service orientation

Services

  • Challenging projects in a medium-sized value-oriented company

  • Detailed and carefully supervised induction

  • Professional and personal development opportunities through project responsibility or as a technical specialist

  • Flexible working hours and mobile working

  • Financial participation in the success of the company

  • Employer-financed company pension scheme

  • Health management

  • Meal allowance for the in-house canteen

  • Free drinks

  • Job ticket

  • Assumption of childcare costs until school enrollment

Jobdetails

  • WorkplaceDresden
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID7733

Contact

Victoria PaulRecruitment Consultant

Send email
+49 351 795 808 38

apply now

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