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Customer Manager Aviation (m/f/x)


Give your career a head start with ARTS in an international and innovative working environment. As a trustworthy, creative partner, consultant and companion for HR services, turnkey industrial solutions and innovative organizational concepts in a wide range of high-tech industries, ARTS knows the qualitative requirements of the market and offers forward-looking services. The following position is available on a temporary basis.

What we are looking for: distinct ability to work in a team, proactivity as well as a structured way of working! Do you see yourself there? Take the chance to convince with your expertise and communication skills in the future in the position as Customer Manager Aviation at our client Airbus Operations GmbH in Hamburg.

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Job description


  • Ensuring the processing of all customer orders and deliveries incl. AOG (Aircraft On Ground) according to the deadline and quality specifications

  • Transmission of demand forecasts, e.g. demand plans and forecast analyses

  • Monitoring, placement and tracking of purchase orders

  • Provide daily oversight and monitoring of the supply chain and work closely with repair shops

  • Proactive notification of customer on the progress of orders

  • Analysis of late deliveries as well as management of recovery plans

  • Contribute to improvement projects, including digitization processes and future ways of working


  • Successfully completed studies in the fields of industrial engineering, supply chain / logistics or economics

  • Professional experience in the aerospace and supply chain industry

  • Knowledge in project management

  • Experience in customer service / relationship, aerospace, international experience and Airbus experience an advantage

  • User knowledge of Google Workspace and SAP an advantage

  • Proficiency in English required, German language skills an advantage

  • Present work permit for the EU

  • Communicative team player with an independent, structured and result-oriented way of working as well as a high degree of persuasiveness and assertiveness


  • Close personal cooperation

  • Payment according to the Equal Pay model

  • 30 days holiday from Equal Pay

  • Bonuses and allowances above standard rates from Equal Pay

  • Annual bonus payments

  • Company pension scheme with employer contributions

  • Employee parking spaces

  • ProfiCard allowance with the Hamburg Transport System (HVV subscription)


  • WorkplaceHamburg
  • Occupational Area Supply Chain / Purchasing, Aviation
  • ContractTemporary employment
  • Job-ID11247


Heike OstendörferBusiness Manager Aerospace

Send email
+49 172 155 238 2

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