Customer Order Manager (m/f/x)

Benefits

• Work-life balance – through flexible working time models
• Attractive remuneration – according to the Equal Pay model incl. special annual payments plus bonuses and allowances above the standard rate
• Recreation – 30 days vacation including additional days off for specific occasions
• Perspective – international, group-wide training and development opportunities
• Social – company pension scheme with employer subsidy
• Good care – through on-site facilities such as canteen and cafeteria
• Mobility – provision of employee parking spaces and subsidy for travel costs

Tasks

• Ensuring the processing of all customer orders and deliveries in accordance with the deadline and quality specifications

• Transmission of demand forecasts, e.g. demand plans and forecast analyses

• Responsibility for order processing as well as for the process of ordering requirements (e.g. spare parts, missing parts, production parts, hardware and devices) and order processing

• Monitoring, placing and tracking of orders

• Daily supervision and monitoring of the supply chain as well as close co-operation with suppliers

• Proactively informing the customer about the progress of orders

• Analysing late deliveries and managing recovery plans

Qualification

• Successfully completed studies in supply chain / logistics or economics

• Several years of professional experience in the areas of scheduling / material procurement, customer service, supplier management and / or supply chain / logistics

• Experience in operational purchasing is an advantage

• In-depth user knowledge of SAP, knowledge of Google Workspace desirable

• Advanced knowledge of German and business fluent English

• Existing work permit for the EU