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Customer Relations Manager (m/f/x)

2022/15/09Top Job

Give your career a head start with ARTS in an international and innovative working environment. As a trustworthy, creative partner, consultant and companion for HR services, turnkey industrial solutions and innovative organizational concepts in a wide range of high-tech industries, ARTS knows the qualitative requirements of the market and offers forward-looking services. The following position is available on a temporary basis.

Have you always dreamed of working on new visions in the aviation industry? You also have a high level of technical interest, strong communication skills and an independent and structured way of working? We have the perfect job for you as Customer Relations Manager at our client Airbus Operations GmbH in Hamburg. Apply today!

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Job description


  • Preparation of customer arrival and stay in cooperation with worldwide Airbus departments, customers, headquarters and authorities

  • Ensuring availability and processing of required documents

  • Ensuring the flow of information with both internal and external interfaces

  • Full support of the customer including support in communication with German authorities

  • Management and control of the budget used for the assigned tasks


  • Successfully completed studies in project management, business administration, international management or economics

  • Completed vocational training as a management assistant in office communication, hotel management assistant or comparable commercial training

  • Several years of professional experience in the areas of commercial processing, customer service and project management

  • User knowledge of Google Workspace is an advantage

  • Business fluent German and English, Chinese desirable

  • Present work permit for the EU

  • Willingness to work in shift system (2 shifts)


  • Close personal cooperation

  • Payment according to the Equal Pay model

  • 30 days holiday from Equal Pay

  • Bonuses and allowances above standard rates from Equal Pay

  • Annual bonus payments

  • Company pension scheme with employer contributions

  • Employee parking spaces

  • ProfiCard allowance with the Hamburg Transport System (HVV subscription)


  • WorkplaceHamburg
  • Occupational Area Administration, Aviation
  • ContractTemporary employment
  • Job-ID10505


Susanne AckermannSenior Recruitment Consultant

Send email
+49 351 795 808 53

apply now

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