- Recruiting
- HR Marketing
- Employer Branding
- HR Services
- HR Development
- Jobs
- About ARTS
Our clients' challenge is our challenge. As a leading provider of HR services, turnkey industry solutions and innovative organisational concepts, we have been supporting a wide range of high-tech industries for more than 20 years. In doing so, we integrate forward-looking solution concepts within the framework of personnel placement for the competitive edge of our customers.
Your heart beats for IT and you know how to act as a solution finder? Do you always keep the product and the user in mind? Is it also important to you to always fill up your knowledge base and share it with the team? Here is your chance! With your know-how and passion, you can become part of our client's success story as IT Service Manager in Berlin.
Share job offer
Responsibility and coordination of changes and incidents in the ITIL framework
Control of IT service processes and ensuring a smooth workflow
Analysis and further development of IT service processes (end-to-end)
Responsibility for a needs-based process landscape
Further development of interfaces to other ITIL processes
Creation of meaningful process reports
Continuous development of knowledge management in the area of IT service management
Communication with service providers and stakeholders
Completed studies, preferably with a focus on computer science or business informatics
Alternatively, completed comparable training with relevant professional experience in IT service management, IT quality management or process design
Practical knowledge of ITIL V3
Experience in the use of ITSM tools
Very good knowledge of German
Communicative team player with customer- and service-oriented working style
Affine strategist with fast comprehension and process-oriented way of thinking
Subscribe to this search and be notified of new job offers by e-mail.
