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IT Technician / IT Supporter (m/f/x)


As an expert in HR services, ARTS empowers high-tech companies around the world with the best minds to create more powerful and efficient processes. One of our customers is the Technical University in Darmstadt (TU Darmstadt) with the central facility of the University Computer Center (HRZ) - a challenging work environment for innovative minds with a penchant for change. Help us to shape it!

Are you communicative and customer-oriented? In addition, you have a quick perception, are always curious and open to new challenges? Then become part of the content management & development team and help shape the TU's central e-learning platform as IT Technician / IT Supporter with your know-how.

Please send us your application documents by 31.10.2022. The position is limited until 31.12.2024.

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Job description


  • (Further) development, technical operation and support of the e-learning system landscape

  • Change management and quality management

  • Expansion of the training offering and creation of support materials, also taking internationalization into account

  • Organization and implementation of training courses for the applications of the e-learning system landscape

  • Creation and maintenance of technical documentation

  • Coordination and guidance of student assistants

  • Support by telephone and e-mail for the systems in use


  • Completed university studies or a comparable qualification

  • Knowledge of and experience with learning management systems

  • Ability and practical experience in describing, presenting, and implementing IT requirements.

  • Practical experience with web development is advantageous

  • Familiarity with Linux and experience with Linux administration is an advantage

  • Let's talk! Willingness to communicate and customer orientation is important

  • Very good knowledge of German and English


        • Welcome culture – onboarding with mentor model
        • Exchange of ideas at eye level – flat hierarchies and team spirit in action
        • Work-life balance – flexible working time models for the best possible work-life balance
        • Development and shaping – comprehensive range of further training and the opportunity to make a difference within an exciting and scientific working environment
        • New perspectives – funded EU-wide staff exchange programs at international partner universities
        • Sustainable and mobile – free travel entitlement for the year 2022 on all regional transport in Hesse via the LandesTicket in accordance with the applicable tariff regulations
        • Fit & Healthy – free medical check-ups and a wide range of sports at reduced rates
        • Pure relaxation – discounted rental of university vacation residences in France and Austria
        • Family-friendly – childcare services and payment of a child allowance (€100 for each eligible child and an increase of €53.05 for the third and each additional child)
        • Social – company pension scheme under the VBL framework conditions
        • Salary and vacation in line with collective bargaining agreements – according to TV-TU Darmstadt; in principle, 30 days of vacation per year (based on a 5-day work week) + up to 5 days of educational leave

        The Technische Universität Darmstadt aims to increase the proportion of women among its staff and therefore particularly encourages women to apply. Applicants with a degree of disability of at least 50 or equivalent will be given preference in the case of equal suitability. Remuneration is in accordance with the collective bargaining agreement for the Technische Universität Darmstadt (TV - TU Darmstadt). Part-time employment is generally possible.

        Are you curious?
        Then send us your complete application documents (cover letter, curriculum vitae, work and degree certificates) under the identification number 637 by e-mail to:



        By sending your application, you agree to your data being stored and processed for the purpose of the recruitment process. You can find our privacy policy on our homepage.


  • WorkplaceDarmstadt
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID10441


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