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Second Level Supporter (m/f/x)


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Job description


  • Support in the design, implementation and performance measurement of IT processes for maintenance of business applications

  • Installation of major, minor and emergency changes (patches etc.) and functional updates in the supported applications

  • Consistent monitoring of basic components

  • Selective support in IT application support

  • Creation and maintenance of system documentation

  • Checking and ensuring the operational operation and user support of IT applications

  • Cooperation in all relevant working groups


  • Successfully completed studies at a technical college or university, preferably with a focus on computer science, practical computer science, business informatics or administrative informatics

  • Alternatively a successfully completed IT vocational training or comparable knowledge and experience

  • Profound experience in supporting an application as second level support

  • Several years of experience in the maintenance of specialized software systems (specialized applications in various fields, such as construction, geoinformatics, etc.)

  • Experience in handling a ticketing system

  • Readiness to travel for business trips within the country


  • Participation in the redesign of the future of freeways in Germany
  • Unlimited employment contract
  • Attractive remuneration in accordance with the TV-A company collective agreement
  • Payment of a 13th month salary
  • Retirement provision with VBL
  • 30 days vacation and a working time of maximum 39h/week
  • Flexible working hours through flexitime model
  • Very good opportunities for professional development
  • Good compatibility of family, work and private life
  • Availability of JobTickets for public transport


  • WorkplaceBerlin
  • Occupational Area IT
  • ContractDirect entry at our customer
  • Job-ID6195


Laura-Marie DreesbachRecruitment Consultant

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