Career Changer for IT Support 1st and 2nd Level (m/f/x)
With a high level of motivation and the best expertise available, the employees of ARTS work on a daily basis to realise the vision of our customers. More than 500 ARTS employees at 25 international locations define the future of technology today, working actively alongside internationally active high-tech companies. Together with ARTS you too can make your career a calling.
Do you have a strong interest in IT and computer technology? Are you open to new challenges and are you motivated and willing to learn new things? Then we are looking for you as a new IT Employee, 1st and 2nd level support for our customer in Hamburg, also as a career changer.
Troubleshooting and support for desktop PCs and notebook workstations
Prioritization and resolution of incoming IT disruptions
Recording and processing of tickets with subsequent documentation
Administration of user and access rights
Configuration of desktop PCs, notebooks, telephones, tablets and peripherals
Installation of Windows 7, 8 and 10
Completed training in the technical field, e.g. as a technician, electronics technician or similar is desirable.
First professional experience in IT support and in handling a ticket system is desirable.
Good knowledge of installation and configuration of hardware and software
Experienced expertise in standard operating systems (Windows 7, 8 and/or 10) and MS Office products
Very good knowledge of German and English
IT enthusiastic team player
Exciting tasks in an innovative working environment
Above-average and performance-related pay
Over-tariff surcharges and allowances
Open and friendly working atmosphere