Customer Manager in Aviation (m/f/x)
The future of technology is defined by people with vision and innovative ideas – people like you! As experts in engineering and production services, engineering consulting and HR services, for almost 20 years we have been supporting customers from the most diverse of high-tech industries. Become a member of our team of 500 experts and give our customers at 25 project sites the edge over the competition.
Expand your professional success as a customer advisor and realize your visions together with ARTS. In your future position, you will act as an interface between Airbus and information management at our customer Airbus Operations GmbH in Hamburg. This will make you the main contact for customers during the Aircraft deliveries and presentations at Airbus.
Contact person for customer questions related to organizational topics as well as for clarifying matters with German authorities.
Preparation of customer arrival in cooperation with worldwide Airbus departments and authorities as well as coordination of VIP visits
Provision of required documents
Ensuring the flow of information to the Airbus departments involved as well as external interfaces
Responsibility for the functionality of offices and technical equipment
Managing and controlling budgets for assigned tasks
Interface to external suppliers
Degree in communication science or in another field relevant to employment
Several years of professional experience in customer service
Experienced handling of MS Office
Very good knowledge of German and English, further language skills advantageous
Willingness to work flexible hours in an international environment
Class B driving licence is required
Permanent employment contract
Equal pay model, including 30 days of holidays
Personal support close to work
Bonuses and allowances above standard rates
Annual bonus payments
Company pension scheme with employer contributions
Extensive opportunities for training and further education
ProfiCard allowance with the Hamburg Transport System (HVV subscription)