Customer Order Specialist (m/f/x)

Hamburg | 2899

The future of technology is defined by people with vision and innovative ideas – people like you! As experts in engineering and production services, engineering consulting and HR services, for almost 20 years we have been supporting customers from the most diverse of high-tech industries. Become a member of our team of 500 experts and give our customers at 25 project sites the edge over the competition.

Do you have strong communication skills and can analyse complex situations quickly? Do you also have experience in supply chain and supplier management? Then we look forward to receiving your application! For our customer Airbus Operations GmbH we are looking for a Customer Order Specialist in Hamburg.

Task description

  • Management of spare parts kit orders taking into account time, cost and quality factors

  • Control of incoming orders as well as coordination of idle times and delivery schedules

  • Definition of appropriate demand and production planning

  • Monitoring the progress of the order, incl. passing on information to the customers

  • Detection of delivery delays and implementation of remedial measures

  • Analysis of customer complaints and implementation of appropriate corrective measures

  • Takeover of material management

Requirements

  • Degree in Industrial Engineering or Supply Chain/Logistics

  • Several years of experience in supplier management

  • First practical experience in customer service

  • Experienced handling of SAP

  • Fluent in German and English

  • Readiness to travel (1-2 times a year)

Our Services

  • Permanent employment contract

  • Equal pay model

  • 30 days holiday from Equal Pay

  • Personal support close to work

  • Bonuses and allowances above standard rates

  • Annual bonus payments

  • Company pension scheme with employer contributions

  • Extensive opportunities for training and further education

  • ProfiCard allowance with the Hamburg Transport System (HVV subscription)

Your Contact

Kathleen Ullmann

ARTS
Airport Center Dresden
Hermann-Reichelt-Str. 3
01109 Dresden
Germany
kathleen.ullmann@arts.eu
+49 (0)351 / 795 808 68

Local Office

Office Hamburg

Hein-Saß-Weg 19
21129 Hamburg
+49 (0)40 / 554 354 950