Customer Order Specialist (m/f/x)

Hamburg | 3091

With a high level of motivation and the best expertise available, the employees of ARTS work on a daily basis to realise the vision of our customers. More than 500 ARTS employees at 25 international locations define the future of technology today, working actively alongside internationally active high-tech companies. Together with ARTS you too can make your career a calling.

Do you have strong communication skills and can analyse complex situations quickly? Do you also have experience in supply chain and supplier management? Then we look forward to receiving your application! For our customer Airbus Operations GmbH we are looking for a Customer Order Manager in Hamburg.

Task description

  • Coordination between the customer and the Airbus spare parts ordering process

  • Contact person for all questions regarding the ordering process

  • Management of the complete customer order including initial order, sourcing, complaints and delivery tracking

  • Ensuring punctual delivery of all spare parts for Airbus customers worldwide

  • Analysis of delays and implementation of remedial measures


  • Completed studies in the fields of business administration, supply chain/logistics or industrial engineering

  • Several years of professional experience in supply chain/logistics, purchasing, customer service as well as in disposition/material procurement

  • Experienced handling of SAP MM and SAP PP

  • Negotiable English and advanced German skills

  • Knowledge of Chinese or Russian advantageous

  • Willingness to work shifts

  • English curriculum vitae required

Our Services

  • Permanent employment contract

  • Equal pay model

  • 30 days holiday from Equal Pay

  • Personal support close to work

  • Bonuses and allowances above standard rates

  • Annual bonus payments

  • Company pension scheme with employer contributions

  • Extensive opportunities for training and further education

  • ProfiCard allowance with the Hamburg Transport System (HVV subscription)

Your Contact

Kathleen Ullmann

Airport Center Dresden
Hermann-Reichelt-Str. 3
01109 Dresden
+49 (0)351 / 795 808 68