Customer Service Clerk (m/f/x)

Laupheim | 3574

The future of technology is defined by people with vision and innovative ideas – people like you! As experts in engineering and production services, engineering consulting and HR services, for almost 20 years we have been supporting customers from the most diverse of high-tech industries. Become a member of our team of 500 experts and give our customers at 25 project sites the edge over the competition.

Expand your professional success as a Customer Service Clerk and realize your visions together with ARTS. In your future position in Laupheim at our customer Diehl Aviation Laupheim GmbH you will be the interface to the worldwide Customer Support Centers in the USA and Singapore.

Task description

  • Interface to the customer as well as to the worldwide Customer Support Centers in USA and Singapore

  • Contact persons of the airlines for the area EUMEA

  • Processing of spare parts orders

  • Coordination and follow-up of corrective actions

  • Ensuring customer-specific requirements and their implementation

  • Performing special tasks


  • Completion of commercial vocational training with several years of professional experience

  • Alternative studies in the field of economics

  • Good knowledge of MS Office and SAP

  • Fluent German and experienced English skills

  • Team player with high customer and service orientation

Our Services

  • Permanent employment contract

  • Above-average, performance-linked remuneration

  • Bonuses and allowances above standard rates

  • Annual bonus payments

  • Personal support close to work

  • Company pension scheme with employer contributions

  • Extensive opportunities for training and further education

Your Contact

Sven Trippner

Airport Center Dresden
Hermann-Reichelt-Str. 3
01109 Dresden
+49 (0)351 / 795 808 286