Dispatcher in the Service Area (m/f/x)

Hamburg | 3706

Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.

As a Service Dispatcher, help our customer in Hamburg to achieve more efficient and sustainable business processes. In your future job you will work as an expert in the field of first-level support and in the handling of customer orders.

Task description

  • Scheduling the deployment of your own service technicians and regional service providers

  • Acceptance of fault reports and initiation of countermeasures

  • Coordination and control of maintenance, repair and conversion orders

  • Preparation of accounting documents and factual examination of incoming invoices from service providers

  • First-level support for the region and creation of service offers

  • Complete processing of customer orders and returns

  • Implementation of customer communication and handling of complaints

Requirements

  • Completed commercial training or comparable qualification

  • Several years of professional experience in a comparable position

  • A good command of MS Office and SAP R/3 is desirable

  • Good technical understanding

  • Team player with a friendly and service-oriented appearance

Our Services

  • Exciting projects in an innovative environment

  • Above-average and performance-related pay

  • Over-tariff surcharges and allowances

  • Open and friendly working atmosphere

Your Contact

Lisa Matteg

ARTS
Airport Center Dresden
Hermann-Reichelt-Str. 3
01109 Dresden
Germany
lisa.matteg@arts.eu
+49 (0)351 / 795 808 288