IT-Helpdesk Employee (m/f/x)

Hamburg | 2575

Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.

Do you have an affinity for IT and know your way around user support? Then support our customers as an IT Helpdesk / Support Employee in Hamburg! We look forward to receiving your documents!

Task description

  • Analysis and elimination of various hardware and software problems

  • Collaboration in 1st-level support as well as assumption of the input for the administrator team

  • Execution and preparation of hardware orders

  • Maintenance of peripheral equipment

  • Support and training of key users and company locations in the Hamburg city area


  • Completed training in the field of IT

  • Work experience in support

  • Sound knowledge of an ERP system

  • High service orientation

  • Quick comprehension

Our Services

  • Secure workplace with a wide range of development opportunities

  • Extensive design freedom

  • Varied and challenging tasks

  • Appreciative, collegial and open corporate culture

  • Attractive social benefits (company pension scheme, eBike leasing, subsidy HVV-Card)

Your Contact

Magdy Mustafa

Airport Center Dresden
Hermann-Reichelt-Str. 3
01109 Dresden
+49 (0) 1522 / 945 30 91