IT-Helpdesk Employee (m/f/x)
Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.
Do you have an affinity for IT and know your way around user support? Then support our customers as an IT Helpdesk / Support Employee in Hamburg! We look forward to receiving your documents!
Analysis and elimination of various hardware and software problems
Collaboration in 1st-level support as well as assumption of the input for the administrator team
Execution and preparation of hardware orders
Maintenance of peripheral equipment
Support and training of key users and company locations in the Hamburg city area
Completed training in the field of IT
Work experience in support
Sound knowledge of an ERP system
High service orientation
Short decision paths
Regular training and further education opportunities
Open and friendly working atmosphere in a motivated team