Repair and Warranty Specialist (m/f/x)

Hamburg | 4739

The future of technology is defined by people with vision and innovative ideas – people like you! As experts in engineering and production services, engineering consulting and HR services, for almost 20 years we have been supporting customers from the most diverse of high-tech industries. Become a member of our team of 500 experts and give our customers at 25 project sites the edge over the competition.

At our customer Airbus Operations GmbH, you will become part of a multicultural and global company in Hamburg as a Specialist in the Field of Repair and Warranty, offering you the opportunity to develop professionally. 

Task description

  • Ensuring the administrative flow of the repair order process, including for drawing parts and tools

  • Management and monitoring of customer repair orders

  • Ensuring that repair orders are delivered on time

  • Communication with the repair stations to achieve the performance targets of open repair orders

  • Customer communication at order level, in the area of order management and customer care

  • Analysis of optimization potentials

  • Implementation and monitoring of process changes and improvement measures

Requirements

  • Completed studies in business administration or supply chain/logistics

  • Several years of professional experience in customer service and supply chain/logistics

  • First professional experience in sales

  • Knowledge of order management in aviation would be an advantage

  • Very good knowledge of MS Office and SAP

  • Business fluent German and English

  • Readiness to travel (3-5 times a year, worldwide)

Our Services

  • Permanent employment contract
  • Payment according to the Equal Pay model
  • 30 days holiday from Equal Pay
  • Close personal cooperation
  • Bonuses and allowances above standard rates from Equal Pay
  • Annual bonus payments
  • Company pension scheme with employer contributions
  • Employee parking spaces
  • ProfiCard allowance with the Hamburg Transport System (HVV subscription)

Your Contact

Bianca Schäfer

ARTS
Airport Center Dresden
Hermann-Reichelt-Str. 3
01109 Dresden
Germany
bianca.schaefer@arts.eu
+49 (0) 351 / 795 808 39