Technical Customer Service (m/f/x)

München | 4432

Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.

Become the new employee in Technical Customer Service. In your future position you will support our customers in Munich with your result-oriented way of working, your extraordinary communication skills and your customer-oriented way of thinking and acting.

Task description

  • Technical and operational support in the repair centre, for B2B customers and private customers

  • Spare parts processing for our B2B customers and in the repair centre (invoicing, pricing, etc.)

  • Implementation of customer service requirements

  • IT support for local employees

Requirements

  • Completed studies in electrical engineering, alternatively training with qualification as master craftsman

  • Strong technical awareness of consumer electronics

  • Good handling of MS Office

  • Fluent German and English required, Korean language skills desirable

Our Services

  • Above-average, performance-linked remuneration
  • Bonuses and allowances above standard rates
  • Open and friendly working atmosphere

Your Contact

Phuong-Anh Vu-Thi

ARTS
Airport Center Dresden
Hermann-Reichelt-Str. 3
01109 Dresden
Germany
phuonganh.vuthi@arts.eu
+49 (0)351 / 795 808 54