Technical Support Engineer (m/f/x)

Unterschleißheim | 4793

Behind technical services and innovative ideas there are always people with vision. People who, with their knowledge and drive make technical success possible in the first place – people like you. As experts in HR services, ARTS assists high-tech companies worldwide within the scope of their personnel placement, deploying the best minds to create more effective and efficient processes.

Help our customer in Unterschleissheim as a Technical Support Engineer to develop faster, better and more powerful products. Score points with your skills and expand your professional horizon!

Task description

  • Provide technical support for major customers and Moxa distributors throughout Europe

  • Continuously improve and share your knowledge (with MS SharePoint, Salesforce Knowledge, etc.)

  • On-site support for key customers in emergency situations

  • Preparation and implementation of training sessions for partners and customers

Requirements

  • Completed training or studies in the relevant field

  • Several years of professional experience in supporting industrial customers with computer solutions

  • Experience in Linux and Windows

  • Knowledge of script is an advantage

  • Experience in emerging markets as IIoT (Industrial Internet of Things) desirable

  • Fluency in German and English required and ideally further European language skills

Our Services

  • Above-average and performance-related pay

  • Over-scale allowances and supplements

  • Open, friendly and intercultural working atmosphere

  • Coffee, fruit and mineral water

  • Numerous employee events

Your Contact

Tatjana Roth

ARTS
Airport Center Dresden
Hermann-Reichelt-Str. 3
01109 Dresden
Germany
tatjana.roth@arts.eu
+49 (0)351 / 795 808 21