Account Manager Infrastructure & Processes (m/f/x)

Benefits

Attractive remuneration

Equal Pay, Sonderzahlungen & übertarifliche Zuschläge 

Canteen and catering

culinary delights with a daily canteen allowance

Future-proof

Betriebliche Altersvorsorge mit attraktivem Arbeitgeberzuschuss

Optimum work-life balance

individual organisation of working hours with a flexible hours account

Team spirit

enge Zusammenarbeit für gemeinsamen Erfolg 

Tasks

• Manage and support the Lufthansa Technik workshop operations in Frankfurt within a defined customer segment
• Initiate, lead and implement projects focused on customer requirements and infrastructure development
• Active sales of the MRO Infrastructure Services portfolio
• Identify and initiate product and process optimisations
• Conduct performance dialogues with customers and derive as well as monitor service agreements
• Define, implement and monitor performance targets, KPIs and quality standards
• Conduct process analyses and implement sustainable process improvements
• Provide consulting support to domestic and international production sites of Lufthansa Technik and ensure implementation of process changes

Qualification

• Completed university degree in Engineering, Industrial Engineering, Computer Science, Business Informatics or Business Administration
• Several years of experience in managing complex projects and strong expertise in project, process and lean management
• Sound knowledge of MS Office, JIRA, SAP and wiki-based systems
• Fluent English skills (min. C1) and good German skills (min. B2)
• Willingness to travel occasionally within Germany and abroad
• A valid, unrestricted work permit for the European Union (no student visa) is mandatory