2025/28/08

Customer Service Representative Sales Support & Order Processing (m/f/x)

Optimize structures. Manage processes. Inspire customers.

At Diehl Aerospace GmbH in Frankfurt am Main, you will play a key role in customer service and order fulfillment as a Customer Service Representative Sales Support & Order Processing – with an international focus. Your interface function is in demand when it comes to harmonizing customer-oriented solutions with internal processes. Apply now and become part of a technology-driven company! The gross annual salary is a maximum of €42,000, depending on qualifications. If you have already applied to ARTS, we look forward to working with you to find other suitable positions – multiple applications are therefore not necessary.

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Benefits

Future-proof

company pension scheme with attractive employer contribution

Tasks

Providing telephone and written support to international customers in the area of sales and order management
Complete order processing for series devices and new launches – from quotation to invoice
Maintaining master data and checking customer orders, including delivery and payment terms
Demand planning based on forecasts and customer orders
Creating delivery notes and invoices, including performance tracking
Optimization of existing processes and systems in cooperation with specialist departments
Handling of escalations and complaints as an interface between customers and internal teams

Qualification

Completed commercial training with many years of professional experience
Alternatively: Bachelor's degree in business administration, industrial engineering, economics, or comparable
Several years of professional experience as a commercial clerk, in customer service, and experience in customer service or international sales
Experience in aviation and order processing and basic knowledge of project management desirable
In-depth user knowledge of MS Office, SAP (especially SAP MM/SD & S/4HANA)
Business fluent German (at least C1) and proficient English (at least B2)
A valid, unrestricted work permit for the European Union (no student visa) is mandatory

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Jobdetails

Workplace Frankfurt on the Main
Occupational Area Aviation, Engineering, Sales
Contract Temporary employment
Job-ID 16868

Contact

Madeleine ZeidlerHR Managerin

Send email
+49 172 4615106

Give your career a head start with ARTS in an international and innovative work environment. As a trusted, creative partner, consultant, and companion for HR services, turnkey industrial solutions, and innovative organizational concepts in a wide range of high-tech industries, ARTS understands the qualitative requirements of the market and offers forward-looking services. The following position is available on a temporary basis.

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