Lecturer / moderator for customer and employee training (m/f/x)

Benefits

Attractive remuneration

Equal Pay, Sonderzahlungen & übertarifliche Zuschläge 

Canteen and catering

delicious meals directly in the office in the canteen or cafeteria

Future-proof

Betriebliche Altersvorsorge mit attraktivem Arbeitgeberzuschuss

Individual development opportunities

international, Group-wide training & development

Optimum work-life balance

flexible working hours, 30 days holiday & special leave

Tasks

• Conducting and moderating Material Management Seminars for airline and MRO customers worldwide
• Providing internal training for Airbus and Satair colleagues to improve customer service
• Planning, organizing, and delivering international training events, including full event management
• Supporting the maintenance and development of training materials
• Collaborating with the marketing and training teams to promote training offers
• Handling customer inquiries and coordinating training administration (hotel bookings, invitations, transport, etc.)
• Managing the global training mailbox, including direct communication with customers

Qualification

• Bachelor’s degree in communication sciences, business administration, or economics
• Extensive experience in customer service / customer care
• Several years of experience in project management as well as event and communication management
• Business-fluent English skills (min. C1), German and French are a plus
• Proficient in Google Workspace
• Willingness to travel internationally (at least 5 times per year)
• A valid, unrestricted work permit for the European Union (no student visa) is mandatory
• CV in English required