2025/24/09

Project Support and Customer Service Specialist (m/f/x)

Numbers, data, facts are your thing – and so is customer contact?
Then bring both together at our client, Airbus Helicopters Deutschland GmbH in Augsburg – as a Project Support and Customer Service Specialist. Take responsibility for demanding customer projects in the field of maintenance and impress with your structured way of working and professional expertise. Apply now and actively help shape the future of aviation!
The gross annual salary, depending on qualifications, is up to €55,300. If you have already applied to ARTS, we look forward to finding additional suitable positions with you – multiple applications are therefore not necessary.

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Benefits

Attractive remuneration

Equal pay, special payments & bonuses above the standard pay scale

Canteen & catering

delicious meals directly in the office in the canteen or cafeteria

Future-proof

company pension scheme with attractive employer contribution

Individual development opportunities

international, Group-wide training & development

Mobile & sustainable

employee car park and travel allowance

Optimum work-life balance

flexible working hours, 30 vacation days & special leave

Tasks

Processing of customer inquiries and orders, including quotation preparation, invoicing and post-calculation
Project controlling and reporting, including kick-off and review meetings with customers
Commercial management of subcontracted services and coordination with internal departments
Preparation of quotations including costing and pricing, also for more complex requests
Acting as interface to customers (Key Account Management, Customer Support, end customers)
Support in contract management and ensuring compliance with contract terms
Conducting customer satisfaction surveys and continuous improvement processes
Maintenance of the customer database and creation of evaluations for project control

Qualification

Successfully completed studies in industrial engineering or business administration, or alternatively a completed commercial / technical vocational training with further qualification (e.g. state-certified technician or technical business administrator) and subject-specific additional qualification
Extensive professional experience in the aerospace industry, project management, contract management, finance and customer support
More than one year of experience in production planning, controlling and maintenance
Experience in commercial / technical quotation preparation is required; knowledge of helicopters H135 and H145 as well as experience in project controlling is desirable
Advanced expertise in MS Office and SAP
Business fluent German and English skills (minimum C1)
Flexibility and willingness to travel required

A valid, unrestricted work permit for the European Union (no student visa) is mandatory

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Jobdetails

Workplace Augsburg
Occupational Area Aviation, Engineering, Finance, Project Management
Contract Temporary employment
Job-ID 17111

Contact

Alaa Aldeen MaktabiHR Manager

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Give your career a head start with ARTS in an international and innovative work environment. As a trusted, creative partner, consultant, and companion for HR services, turnkey industrial solutions, and innovative organizational concepts in a wide range of high-tech industries, ARTS understands the qualitative requirements of the market and offers forward-looking services. The following position is available on a temporary basis.

apply now

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