Technical Sales Administrator (m/f/x)

Benefits

• Optimum work-life balance – balance through flexible working time models
• Earnings with attractive additional benefits – fair payment according to the Equal Pay model as well as annual special payments and bonuses and allowances above the standard pay scale
• Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
• Global further training opportunities – development of career prospects with international, Group-wide further training and development opportunities
• Social security – company pension scheme with generous employer contribution
• First-class catering – with on-site facilities such as a canteen and cafeteria
• Flexible mobility – employee car park and travel allowance

Tasks

• Management and renewal of international customer subscriptions
• Invoicing including the creation and maintenance of customer accounts in SAP
• Processing of inquiries and complaints, including the derivation of appropriate measures
• Regular customer communication on usage trends and service developments
• Ensuring customer satisfaction and maintaining long-term business relationships
• Cross-departmental collaboration with logistics, support and IT
• Administration and maintenance of customer access in the TIPI back office

• Data maintenance and cleansing to ensure smooth processes

Qualification

• Completed Bachelor's degree in International Management or alternatively:
• Completed 3-year vocational training in a technical or commercial field combined with extensive professional experience
• Extensive professional experience in customer service as well as in public relations / communication management
• In-depth knowledge of SAP and MS Office required; experience with Google Workspace is a plus
• Proficient German skills (min. B2) and business fluent English skills (min. C1)
• CV in English required

• A valid, unrestricted work permit for the European Union (no student visas) is mandatory