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2024/06/11

Expert for Repair & Warranty in Tool Leasing (m/f/x)

Are you a strong communicator, customer-orientated and enjoy working independently? Then you are just right as a Expert for Repair & Warranty in Tool Leasing department at our customer Airbus Operations GmbH in Hamburg Finkenwerder! In this role, you will coordinate efficient processes and liaise with contacts at all levels. With a structured, results-orientated approach, you will ensure smooth processes and high customer satisfaction. Become part of a multicultural team and contribute your organisational talent!


The gross annual salary is approximately €60,000.

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Benefits

  • Optimum work-life balance –perfect balance between work and life thanks to adaptable working time models
  • Attractive remuneration – fair pay according to the Equal Pay model, as well as special annual payments and generous bonuses and allowances above the standard pay scale
  • Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
  • Prospects through global training programmes – shape your professional future with international, Group-wide training and development opportunities
  • Social security – company pension plan with generous employer contribution
  • First-class catering – thanks to on-site facilities such as a canteen and cafeteria
  • Flexible mobility – employee car park and subsidised Proficard from the Hamburg Transport Association (HVV subscription)

Tasks

  • Main contact person for all customers worldwide regarding leasing orders, with a focus on fast and competent support
  • Responsible for providing comprehensive support for leasing enquiries and commercial issues to ensure optimal customer service
  • Proactively manage and quickly resolve customer enquiries and complaints, with regular status checks to ensure full customer satisfaction
  • End-to-end monitoring of all customer orders and introduction of targeted improvement measures along the supply chain to increase efficiency
  • Precise fulfilment and implementation of customer orders according to specific requirements to increase customer satisfaction
  • Ongoing monitoring and reporting of key customer performance indicators (KPIs) for transparency and improvement of service quality
  • Efficient communication and collaboration with internal stakeholders to ensure smooth and customer-centric order fulfilment

Qualification

  • Degree in business administration, international management, supply chain / logistics or economics
  • Several years of professional experience in purchasing, supplier management and supply chain / logistics
  • Knowledge of the specific requirements and processes in the aerospace industry is a plus
  • Detailed user knowledge of SAP; knowledge of Google Workspace advantageous
  • Business fluent English and advanced German language skills
  • Flexibility to work occasional late shifts
  • Work permit for the European Union available

Jobdetails

  • Workplace Hamburg Finkenwerder
  • Occupational Area Administration, Aviation, Supply Chain / Purchasing, Warehouse / Logistics
  • Contract Temporary employment
  • Job-ID 14845

Contact

Susanne AckermannSenior Recruitment Consultant

Send email
+49 1520 1426478

Give your career a head start with ARTS in an international and innovative working environment. As a trustworthy, creative partner, consultant and companion for HR services, turnkey industrial solutions and innovative organizational concepts in a wide range of high-tech industries, ARTS knows the qualitative requirements of the market and offers forward-looking services. The following position is available on a temporary basis.

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