The topic of ERP (Enterprise Resource Planning) was discussed by Robert Duckstein, Chief Executive Officer of manaTec . ManaTec is a Dresden-based IT start-up that has chosen to specialise in services around Open Source ERP systems, IT support and Business Intelligence Consulting.
The purpose of Enterprise Resource Planning is to create and sustain an efficiently structured value chain and to apply continuous improvement to all business processes. ERP systems should always take sector-specific factors and the individual scale of the business into account. Moreover, it is important to consider which technologies are already in use within the business, as well as those that are planned.
According to Robert Duckstein, the challenges that are most frequently encountered when introducing an ERP system involve communicating with project stakeholders and the time-consuming development phase. It is important to involve all key users in the development stages from the outset, and to communicate the limitations of each system openly to avoid dissatisfaction by managing all employees’ expectations with a sense of realism. Moreover, all stakeholders must have a clear understanding of their project roles and be familiar with their tasks and responsibilities. Once some individual, intermediate phases have been completed, regular testing can ensure that errors are uncovered at an early stage, thereby avoiding high costs in the final phase and potentially preventing the cancellation of the entire ERP project.
SPC is a quality management technique designed to optimise production and service processes by making use of statistical processes. This requires a clear definition of the process to be analysed, as well as a clear specification that sets out which measurements are relevant for this analysis. The aim is to establish a tightly controlled, highly efficient process while reducing process deviations and avoiding wastage. SPC makes it possible to intervene in the production or service process at an early stage and to take control of the issues that are uncovere.
Attendees at the presentation, which was given by Kevin Czibor, an ARTS project team member, gained an expert insight thanks to his experience of supporting Airbus’s quality management in Hamburg. The aim is to develop a generally applicable process approach for the implementation of statistical process controls and optimisation for the structural assembly of the Airbus A330. SPC has traditionally been based on the collection of large volumes of data from mass production. As aircraft are typically produced only in small numbers, ARTS was faced with a particularly challenging application of SPC and this was reflected in the expertise that was shared to delegates at the presentation.
manaTec supports its clients, including ARTS, in the implementation of ERP systems, with a focus on Open Source solutions to ensure that individual customer needs can be addressed optimally.
ARTS also stresses the importance of taking the individuality and specific requirements of its customers into account – in the field of Technology Consulting and beyond. As such, it offers individual solutions and consulting approaches, with a continual focus on sharing knowledge and know-how to ensure that its customers achieve a sustainable competitive advantage.