Compliance Manager for Spare Parts (m/f/x)

Benefits

• Optimum work-life balance –perfect balance between work and life thanks to adaptable working time models
• Attractive remuneration – fair pay according to the Equal Pay model, as well as special annual payments and generous bonuses and allowances above the standard pay scale
• Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
• Prospects through global training programmes – shape your professional future with international, Group-wide training and development opportunities
• Social security – company pension plan with generous employer contribution
• First-class catering – thanks to on-site facilities such as a canteen and cafeteria
• Flexible mobility – employee car park and subsidised Proficard from the Hamburg Transport Association (HVV subscription)

Tasks

• Responsibility for managing and analyzing quality-related supplier deviation reports and complaints
• End-to-end management of customer complaints in the spare parts and aftersales area and problem resolution
• Supporting the identification and resolution of operational issues in line with quality standards
• Helping to resolve quality issues by providing support for urgent aircraft-on-ground orders
• Participate in audits to ensure compliance with Satair processes for spare parts and kits
• Responsibility for managing, training, coaching and motivating quality professionals

Qualification

• Completed studies in aircraft construction, aerospace engineering or comparable
• Several years of professional experience in the fields of engineering, aircraft construction, quality management and quality assurance
• Experience in dealing with Airbus systems and in customer service is desirable
• Confident handling of SAP, initial experience with zamiz, as well as knowledge of Google Workspace and SAP AP1 are an advantage
• Proficient in German and business fluent in English
• Valid work permit for the EU