Resilience training for a medium-sized company in the service sector
The importance of the mental and physical health of employees increased at the latest with the pandemic. The challenges of the current economic situation and the dynamic system led to more and more strain on colleagues. References to a healthy sitting posture, regular breaks and a life-work balance were already communicatively integrated in the daily management routine, so that a new approach was needed for a sustainable implementation.
Resilience was to be incorporated into the existing training catalog via individual, work-related topics.
We designed an individually compiled 12-week offer from the existing modules on resilience with the client. This included intensive workshops on topics such as regeneration and sleep, as well as basics on light nutrition in the home office, and targeted diagnostics for colleagues with recurring pain, e.g. in the back. In addition, there were cross-hierarchy online and face-to-face workshops on topics such as personality, individual stress management, time management and one's own value system. A combination of online workshops, group appointments and individual coaching sessions, as well as peer group meetings, were used to address the different demands of everyday work.
After completion of the cycle, we followed up with a follow-up in voluntary groups, which were assigned a coach as needed. The final survey showed a significant improvement (3-5 percentage points) in coping with stress, general well-being and satisfaction.