Customer Order Manager (m/f/x)

Benefits

• Work-life balance – through flexible working time models
• Attractive remuneration – according to the Equal Pay model incl. special annual payments plus bonuses and allowances above the standard rate
• Recreation – 30 days vacation including additional days off for specific occasions
• Perspective – international, group-wide training and development opportunities
• Social – company pension scheme with employer subsidy
• Good care – through on-site facilities such as canteen and cafeteria
• Mobility – provision of employee parking spaces and subsidy for the transport system of Hamburg (HVV subscription)

Tasks

• Ensuring the processing of all customer orders and deliveries in accordance with the deadline and quality specifications

• Transmission of demand forecasts, e.g. demand plans and forecast analyses

• Responsibility for order processing as well as for the ordering process (e.g. replacement, missing and production parts, hardware and devices)

• Proactive notification of the customer about the progress of orders

• Daily supervision and monitoring of the supply chain and close cooperation with suppliers and all interfaces

• Analysing late deliveries and managing recovery plans

Qualification

• Successfully completed studies in supply chain / logistics or economics

• Several years of professional experience in the areas of scheduling / material procurement, supplier management and supply chain / logistics

• Experience in aerospace

• In-depth user knowledge of SAP and Google Workspace

• Business fluent in German and English

• Willingness to work in a 3-shift system incl. weekend and public holiday work as well as on-call duty

• Existing work permit for the EU